Connection and sync issues with Office 365 address

I am new to Mailspring as of this morning. I’ve set up my accounts, one of which is Office 365. I have successfully sent and received email with both accounts.

However, with my o365 account, it continually encounters a “connection issue” with that account. When I click “Try now,” it tries to sync again and then fails, says it encountered an error while syncing, and finally forces me to re-authenticate with o365. I’ve had to do this multiple times. After I re-auth, it works for a bit until it encounters the errors again.

I have a basic account as I am just getting familiar with the program.

I will include screenshots below. Please note: I am a mere mortal and not a developer. I appreciate any help!

A post was merged into an existing topic: Institutional Office365 not working