Mailspring has crashed please report this issue to us at support@getmailspring.com

Bug Reports Resolved
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#1

The only error message I get is this:

Mailspring has crashed
Please report this issue to us at support@getmailspring.com

I look forward to hearing from you.

Thank you,

Mark Ring

#2

Unfortunately, we really can’t diagnose anything with just that. Is there anything in the logs?

  1. Go to your Mailspring User Directory:
    • Mac: ~/Library/Application Support/Mailspring
    • Windows: C:\Users\<Your User>\AppData\Roaming\Mailspring
    • Linux: $XDG_CONFIG_HOME/Mailspring or ~/.config/Mailspring
  2. Look for the file mailsync-xxxxxxxx.log wheras the xxxxxxxx denote the internal id of your e-mail account
  3. Attach the file here

Meanwhile, what were you doing at the time? What is your OS and its version? (We did ask for that in the template). Has this happened more than once?

#3

Possible duplicate:

#4

A post was merged into an existing topic: Mailspring crash on launch (Arch)

#5

This is definitely a duplicate of this then: Mailspring crash on launch (Arch) - #13 by deathblade666

I’m closing this topic as a duplicate, and migrating your post above to the other topic.

1 Like
#6

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