Hi. I can’t get my office365 account to work. I’ve tried signing in by adding account and choosing Office365 and I get this error.
Authentication Error - Check your username and password. (SMTP)
When I try signing in using IMAP I get this error with View Log
Authentication Error - Check your username and password. (SMTP)View Log
I have set it up using the settings you provide on your website. Below is the output from the log. For your info, I’ve set my account up on Samsung Email and after Mailspring failed I downloaded BlueMail for linux and had no problems at all with it. I’d much rather not have to have two email programs and I’d rather use Mailspring since I’m paying for it, so any help you can give me to get it up and running would be much appreciated. Thanks.
The IMAP settings show successful
----------SMTP----------connect smtp.office365.com 587220 MWHPR04CA0026.outlook.office365.com Microsoft ESMTP MAIL Service ready at Sat, 3 Apr 2021 14:52:21 +0000initEHLO lonnie-HP-ENVY-x360-Convertible-15-ee0xxx250-MWHPR04CA0026.outlook.office365.com Hello [2601:646:203:b7e0:4547:ee4b:7389:172b]250-SIZE 157286400250-PIPELINING250-DSN250-ENHANCEDSTATUSCODES250-STARTTLS250-8BITMIME250-BINARYMIME250-CHUNKING250 SMTPUTF8start TLSSTARTTLS220 2.0.0 SMTP server readydoneOpenSSL version: OpenSSL 1.1.0f 25 May 2017init after starttlsEHLO lonnie-HP-ENVY-x360-Convertible-15-ee0xxx250-MWHPR04CA0026.outlook.office365.com Hello [2601:646:203:b7e0:4547:ee4b:7389:172b]250-SIZE 157286400250-PIPELINING250-DSN250-ENHANCEDSTATUSCODES250-AUTH LOGIN XOAUTH2250-8BITMIME250-BINARYMIME250-CHUNKING250 SMTPUTF8AUTH LOGIN334 VXNlcm5hbWU6cGFjbWFuQG1hbmphcm8ucHJv334 UGFzc3dvcmQ6bGVlYWxsZW43535 5.7.139 Authentication unsuccessful, SmtpClientAuthentication is disabled for the Tenant. Visit aka.ms/smtp_auth_disabled for more info. [MWHPR04CA0026.namprd04.prod.outlook.com]
SASL_PATH: /usr/share/mailspring/resources/app.asar.unpacked
SMTP Last Response Code: 535SMTP Last Response: 5.7.139 Authentication unsuccessful, SmtpClientAuthentication is disabled for the Tenant. Visit aka.ms/smtp_auth_disabled for more info. [MWHPR04CA0026.namprd04.prod.outlook.com]
mailsmtp Last Error Code: 17mailsmtp Last Error Explanation: MAILSMTP_ERROR_AUTH_LOGINmailsmtp Last Error Location: 10mailsmtp Last Auth Type: 16