Onboarding screen doesn't load: "Still tyring to reach https://id.mailspring.com..." (Update check returns 502/503/204)

Bug Reports
#1

Description

I’ve installed Mailspring (via the mailspring-bin AUR-package on a fresh install of Arch Linux on KDE (Kernel 6.12.1)

The package itself uses the .deb package of getmailspring.com

When starting and clicking through the first “Getting started” screens there is a grey screen with a loading icon that says

Still tyring to reach https://id.mailspring.com…

There is an error message in the terminal when running mailspring --verboserelated to the update check. The http error code varies between 204 (no content), 502 (bad gateway) and 503 (service unavailable):

Manual update check (updates.getmailspring.com/check/linux/x64/1.14.0-07c62cca/anonymous/stable) returned 503
Error Downloading Update: Unexpected end of JSON input

Manual update check (updates.getmailspring.com/check/linux/x64/1.14.0-07c62cca/anonymous/stable) returned 502
Error Downloading Update: Unexpected end of JSON input

Manual update check (updates.getmailspring.com/check/linux/x64/1.14.0-07c62cca/anonymous/stable) returned 204

At first I thought this was a temporary issue, but the error exists since at least 8 hours ago.

To Reproduce…

Steps to reproduce the behavior:

  1. Install fresh version of Mailspring
  2. Try to finish onboarding

Expected Behavior

Onboarding works, I can login/add accounts

Setup

  • OS and Version: Arch Linux 6.12-1
    • Installation Method: .deb
  • Mailspring Version: 1.14.0-07c62cca