@Ruan-Kuypers I didn’t change anything. So unfortunately, I can’t help you here.
If it helps, I have three accounts managed by Mailspring 1.9.1 and two of them consistently get sync errors. As far as I can tell, it isn’t happening upon closing Mailspring, but I don’t exactly know the cause. Reconnecting works fine, but only lasts about a day.
The strange thing is, I’m not receiving errors in the feed. The two accounts are both GMail. Here’s an example of the feed:
Mailspring Version: 1.9.1-30ef802f
Platform: win32
Account State: sync_error
Account Provider: gmail
IMAP Server: imap.gmail.com
SMTP Server: smtp.gmail.com
--------------------------------------------
10100 [2021-05-17 19:31:28.826] [background] [info] -- UID (41210 to 41211)
10100 [2021-05-17 19:31:28.827] [background] [info] - Updating message pA6axoDsDvB4Heb6u46hL399Qbj5eQ15XnYZQUZq7
10100 [2021-05-17 19:31:28.827] [background] [info] -- UID (92993 to 41208)
10100 [2021-05-17 19:31:28.827] [background] [info] -- FolderID (qF5dNtVUZgC1qbQ7CkcFo76pxRqmknNqfDu5qPoDz to gMnPZhe4RbwoWThgyxaCJbm8S2GiSx8dbDnCecxcq)
10100 [2021-05-17 19:31:28.829] [background] [info] - Updating message 8Hdnu3W1rFpYmEzGMBGs8k864G2fLTuGoEZWQy3rX
10100 [2021-05-17 19:31:28.829] [background] [info] -- UID (92983 to 41202)
10100 [2021-05-17 19:31:28.829] [background] [info] -- FolderID (qF5dNtVUZgC1qbQ7CkcFo76pxRqmknNqfDu5qPoDz to gMnPZhe4RbwoWThgyxaCJbm8S2GiSx8dbDnCecxcq)
10100 [2021-05-17 19:31:28.829] [background] [info] -- XGMLabels (["\\Important"] to [])
10100 [2021-05-17 19:31:28.830] [background] [info] - Updating message iYPzuEVE1iE3UkXZyU42KthTTHarapBVw4HTovjL2
10100 [2021-05-17 19:31:28.830] [background] [info] -- UID (92973 to 41196)
10100 [2021-05-17 19:31:28.830] [background] [info] -- FolderID (qF5dNtVUZgC1qbQ7CkcFo76pxRqmknNqfDu5qPoDz to gMnPZhe4RbwoWThgyxaCJbm8S2GiSx8dbDnCecxcq)
10100 [2021-05-17 19:31:28.832] [background] [info] - Updating message hpC9y9VGmCBej8WB1hvMQDGNTckcxRcNey3bH3pd4
10100 [2021-05-17 19:31:28.832] [background] [info] -- UID (92966 to 41192)
10100 [2021-05-17 19:31:28.832] [background] [info] -- FolderID (qF5dNtVUZgC1qbQ7CkcFo76pxRqmknNqfDu5qPoDz to gMnPZhe4RbwoWThgyxaCJbm8S2GiSx8dbDnCecxcq)
10100 [2021-05-17 19:31:28.833] [background] [info] - Updating message KN7sSQx6sJbRqvSz44ZSbH2q6z79KvUdpMnJGeCuZ
10100 [2021-05-17 19:31:28.833] [background] [info] -- UID (92967 to 41191)
10100 [2021-05-17 19:31:28.833] [background] [info] -- FolderID (qF5dNtVUZgC1qbQ7CkcFo76pxRqmknNqfDu5qPoDz to gMnPZhe4RbwoWThgyxaCJbm8S2GiSx8dbDnCecxcq)
10100 [2021-05-17 19:31:28.835] [background] [info] - Updating message N9Az1fB84VHGfvmKbHGAjCkmmfPNK6zo4L9yyVx8p
10100 [2021-05-17 19:31:28.835] [background] [info] -- UID (92960 to 41183)
10100 [2021-05-17 19:31:28.835] [background] [info] -- FolderID (qF5dNtVUZgC1qbQ7CkcFo76pxRqmknNqfDu5qPoDz to gMnPZhe4RbwoWThgyxaCJbm8S2GiSx8dbDnCecxcq)
10100 [2021-05-17 19:31:28.945] [background] [warning] [SLOW] Transaction=saveFolderStatus > 80ms (89ms, 89 waiting to aquire)
10100 [2021-05-17 19:31:29.056] [background] [info] syncFolderUIDRange for [Gmail]/Spam, UIDs: 1 - 0, Heavy: false
10100 [2021-05-17 19:31:29.281] [background] [info] - remote=0, local=0
10100 [2021-05-17 19:31:29.303] [background] [info] Sync loop deleting unlinked messages with phase 2.
10100 [2021-05-17 19:31:29.304] [background] [info] Sync loop complete.
10100 [2021-05-17 19:31:43.229] [metadata] [info] Metadata delta stream closed.
10100 [2021-05-17 19:31:43.230] [metadata] [info] Metadata delta stream starting...Any resolution available for above issue or should we give up on mailspring, obviously can’t continue with this issue and authorizing accounts every second day. Pls guide
1 Like
I’ve given up on it, went back to Outlook. It’s a great email client but having to log into all my email accounts every time I close the client is a pain in the but.
Hopefully, someone in the community finds a way to fix it 
1 Like
I uninstalled and installed ver 1.7.8 and added accounts, then updated mailspring to 1.91 and it works
again same issue, accounts disconnected
cancel subscription, come back to thunderbird. It’s ugly but it works.
I also have this problem but only in my Windows 10 installation. Almost every time I open Mailspring I have to reauthenticate and I only have two accounts. In my Ubuntu 20.04 installation everything works like a charm.
Install ver 17.8 and add all accounts, close the app. it’ll get updated to latest version with all acounts working
It’s months and months of white screens of death, credentials dissapearing, not to mention the years of syncing issues… I just give up, I canceled my subscription and now I’m finding another email client. It’s just impossible to deal with the lack of professionalism of this company.
To the developer(s): if you can’t support your software, even with people paying, just kill it. Stop using people.
2 Likes
I am also experiencing this issue with Gmail conneced accounts… I can make it work for 1 session but after that it refuses to work.
Yeah, i’ve also this bug, i have 4 account connected with SMTP, and 2 work properly, and 2 disconnect every day.
I’m experiencing the same issue with Gmail and Yahoo email account. I have to reconnect Mailspring to Gmail and Yahoo after having closed and reponed Mailspring
Hi i had the same problem, i simply emptied the cache from the general tab on the bottom left button
1 Like
This is still an issue in 2023. Do the developers not care to fix this crucial issue? Seems many people other than me are having the same thing with multiple accounts not being re-synced after closing and reopening the program. This is bad and is annoying to have to authenticate every time I restart my PC. Please fix this issue that has now been around for years.
2 Likes