system
March 3, 2021, 3:38am
1
MailSpring is failing to run. when I check the CLI this is what it returns as the error.
Failed to load module “appmenu-gtk-module”.
when ran as SUDO the error is different:
Can’t reproduce steps since started failing ever since I’ve updated to Pop_Os version 20.10. currently running kernel 5.8.0-7625
OS and Version: Linux - Pop_Os 20.10
Installation Method: Snap
Mailspring Version: 1.7.8
(Originally posted by Dedsecproject
opened 06:34PM - 03 Nov 20 UTC
closed 03:39AM - 03 Mar 21 UTC
bug
migrated
MailSpring is failing to run. when I check the CLI this is what it returns as th… e error.
Failed to load module "appmenu-gtk-module".
when ran as SUDO the error is different:
"mkdir: cannot create directory '/run/user/0': Permission denied"
**To Reproduce**
Can't reproduce steps since started failing ever since I've updated to Pop_Os version 20.10. currently running kernel 5.8.0-7625
**Expected behavior**
I wanted the software to run and open up my email accounts.
**Screenshots**
**Setup**
- OS: [Linux - Pop_Os]
- OS Version [20.10]
- Mailspring Version: 1.7.8
**Additional context**
MailSpring is installed in my system through snapd NOT flathub
system
March 3, 2021, 3:38am
2
+1 experiencing the same issue after updating Pop_OS
(Originally posted by nprestel
system
March 3, 2021, 3:38am
3
+1 experiencing the same issue after updating Pop_OS
Same here
(Originally posted by torbenal
Phylu
April 5, 2021, 11:17am
4
This error does have nothing todo with the “appmenu-gtk-module” message. Rather the problem is, that the .config directory cannot be read if Mailspring is installed via snap in this case.
Please try to install Mailspring using the --classic flag as follows:
sudo snap install mailspring
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