Good afternoon.
I use your application, I like everything except for the fact that, periodically, when I open it, it’s just a white screen. Displays nothing.
Here is the application while I’m trying, I thought to buy, but this problem stops me!
A white or blank window at launch is almost always a graphics-driver problem: Chromium’s GPU process fails to paint, so the app is running but nothing shows. Run Mailspring with hardware acceleration off. On Windows, right-click your Mailspring shortcut, open Properties, and add --disable-gpu to the end of the Target field; on Linux, launch with mailspring --disable-gpu (and add the flag to the Exec= line of the launcher to make it stick). Full steps, including the high-DPI variant, are here: Mailspring won’t open, shows a blank window, or reports a database problem — Mailspring Documentation
If you’re on Windows and running 1.24 or later, Mailspring now detects a GPU crash during startup on its own and relaunches with acceleration disabled, so most people won’t hit this anymore. If you still see a blank window on the current build, please open a new topic with your OS and GPU and I’ll take a look.