Can't add second account on Ubuntu 20.04 and up

siucdude · May 6, 2021, 12:54pm

Description

I’m running Ubuntu 21.04 but this has been happening on earlier versions also, first found on 20.04. I can configure first email account with no issue, but when i try the second account it goes through the motion but when you click on Done… it never shows up on the account list.

To Reproduce…

Steps to reproduce the behavior:

install on Ubuntu clean version.
setup mailspring with first email account.
setup second email account
when you click on Connect Account, it makes it look like a success.
go to Settings and Accounts and notice no second account.

Expected Behavior

To configure multiple email account like on MacOS or Windows

Screenshots

None

Setup

OS and Version: Ubuntu Linux 21.04 & Ubuntu Linux 20.04
- Installation Method: deb
Mailspring Version: 1.9.1

Additional Context

more info on old case in Github

github.com/Foundry376/Mailspring

Add account successfully but not showing in the list ubuntu 18.10

opened 04:07PM - 27 Nov 18 UTC

closed 03:59PM - 28 Jan 21 UTC

wuyuanyi135

bug migration-by-op interesting

Hello, I am new to mailspring. I have two email account (gmail and office 365).… Mailspring only displays the one I added in the starting up wizard. The account I added afterwards will not be in the account list, even though the dialog showed "successfully added the account". I tried to uninstall mailspring and start with another email. The issue persists. The second account did not show up. ##### Are there any related issues? Not found ##### What operating system are you using? ``` $ uname -a Linux wuyuanyi-workstation 4.18.0-11-generic #12-Ubuntu SMP Tue Oct 23 19:22:37 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 18.10 Release: 18.10 Codename: cosmic ``` ##### What version of Mailspring are you using? mailspring-1.5.3 **Bug?** Yes ##### Is this an email sync or connection issue? No ##### Is the issue related to a specific email provider (Gmail, Exchange, etc.)? It occurs to all providers ##### Is the issue reproducible with a particular attachment, message, signature, etc? N/A

CodeMouse92 · May 6, 2021, 2:54pm

Sorry to hear you’re still having this issue! Hopefully we can get this resolved soon. (Be advised, we have a lot of bugs, and extremely limited development time. It’s all volunteers.)

siucdude · May 6, 2021, 3:08pm

No worries… Thank You for the great email app!!!

mtlazaro · July 26, 2021, 6:57pm

Hi, I’m having the same issue on my 2 PCs with Ubuntu 18.04 and 20.04.
I never tried this feature before but today I tried to connect two accounts and it didn’t worked.
If I connect them individually everything works so it’s not a configuration problem.
Thanks for all your effort and I hope you can solve this issue soon.