I was checking emails that I have been tracking for quite a long time. All was fine, then suddenly half of the emails disappeared from Mailspring, all notifications disappeared, and there is no data regarding the open history of the emails that remain.
The original email is in my email account, but again, has disappeared from Mailspring. I get a message to allow read receipts, but the actual read receipts have disappeared and I can’t find a way to get them back. Please let me know how I can recover this.
The emails are back, but the read receipts are gone. I need to restore the read receipts.
In case I’m not explaining it clearly…it looks like the emails were sent with no read receipts. All the read receipts have disappeared, and they are not listed as having been sent with a read receipt
So the emails and their read receipts have reappeared in my account.
However, when I sent a test email, it is not showing any opens, even though I have opened the email.
And this morning the history of read receipts is gone again, and it is telling me emails have not been opened, when I have opened them repeatedly.
Is there anyone who can address this?