Help broken update 1.14.0. and email Re: Update your Billing Information

Description

  1. Help. Your latest update self deleting. It did not work, mailspring vanished from my win 8.1 machine.

I removed its dud folder and tried an earlier version. Now running version 1.11.0 which updated itself to 1.12.0 I turned off updates meanwhile.

But this instance seems broken without full functionality. Not syncing without exit and reboot. Can’t initiate a message sometimes only continue threads maybe, its very erratic and unstable.

So until you have a fix for the Pro failures which must have broke the subscription, there is no point subscribing for a service I am not getting.

Can I get some support!? Once I have fixes and a functional version I will fix the subscription.

I am not the only one with this issue in the wild.

(Looking at substitutes meanwhile, Mailspring Libre etc)

JohnV
Former multimedia dev.

  1. Your support email sends subscriptions reminders but there is no one at the other end seemingly.

To Reproduce…

Steps to reproduce the behavior:

Try updating to 1.14.0 on a win 8.1 machine

Expected Behavior

I expect it to work as I had a pro subscription.
I expect devs to test an update in all instances b4 rolling it out lol.

Screenshots

That would be an empty space where mailspring is meant to be after the overnight update.

Setup

  • OS and Version:
    • Installation Method:
  • Mailspring Version:

Win 8.1
OEM installed but also repair installed one time
Mailspring 1.14.0 failed
Running a half functional 1.12.0 in its stead.

Additional Context

A reply with a fix would be nice as i was a pro user till it broke.

Email replies are ok wargothicj @ aim .com