How to downgrade and delete my account?

Service Issues
#1

Hello,
I’ve closed my subscription to pro service last august. I don’t know what to do to get the charges to stop on my credit card. I’m still getting monthly charges, even though I’m on mailspring basic.

Please, what must I do to downgrade my account ? :sob:…
Regards,

Anthony

#2

Hey @AntoineBalain - it looks (to me) the best way to attempt to deal with this would be the following:

  1. Download Mailspring.
  2. Login with your Mailspring ID.
  3. Click the Subscription Box
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  4. Click on Account Details in the Subscription Screen
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  5. In the Mailspring Dashboard click the “Delete All Data…” button
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    Then click the Delete Mailspring ID Button
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I understand that you may have already cancelled your Mailspring Pro. This is just what I found looking at your issue.