Hello Mailspring Team,
I’m hoping someone here can help me reach the appropriate person regarding an unanswered billing/refund request.
On October 8, 2026, my Mailspring Pro subscription automatically renewed for $85. Unfortunately, I had stopped using Mailspring nearly a year ago because of recurring connection and authentication problems with my email accounts.
On October 12, just four days after the renewal, I emailed support@foundry376.com and **support@getmailspring.com**requesting a refund. I also deleted my Mailspring ID that day.
Having received no acknowledgment or response, I sent a second request on October 16 and escalated the matter to admin@getmailspring.com.
Could someone from the Mailspring team please help get this request to the person responsible for subscription billing and refunds?
I would appreciate confirmation that my subscription has been canceled and that my $85 refund request is being processed.
Thank you for your assistance.
Steve Bell