Mailsync error 134 on version 1.13.1

Bug Reports
#1

Description

When I try to add a Gmail account, I get a “mailsync error 134” with the following stack trace:

'*** Mailspring Sync \n' +
    '*** An exception occurred during program execution: \n' +
    `*** {"debuginfo":"https://www.googleapis.com/oauth2/v4/token","key":"Couldn't resolve host name","retryable":true,"what":"std::exception"}\n` +
    '***\n' +
    '\n' +
    'critical: \n' +
    '***\n' +
    '*** Mailspring Sync \n' +
    '*** An exception occurred during program execution: \n' +
    `*** {"debuginfo":"https://www.googleapis.com/oauth2/v4/token","key":"Couldn't resolve host name","retryable":true,"what":"std::exception"}\n` +
    '***\n' +
    '\n' +
    'critical: *** Stack trace (line numbers are approximate):\n' +
    '*** ??:?  ValidateRequestResp(CURLcode, void*, string)\n' +
    '*** ??:?  PerformRequest(void*)\n' +
    '*** ??:?  PerformJSONRequest(void*)\n' +
    '*** ??:?  MakeOAuthRefreshRequest(string, string, string)\n' +
    '*** ??:?  XOAuth2TokenManager::partsForAccount(shared_ptr)\n' +
    '*** ??:?  MailUtils::configureSessionForAccount(mailcore::IMAPSession&, shared_ptr)\n' +
    '*** ??:?  runTestAuth(shared_ptr)\n' +
    '*** ??:?  main()\n' +
    '***\n' +
    '\n' +
    'critical: *** Stack trace (line numbers are approximate):\n' +
    '*** ??:?  ValidateRequestResp(CURLcode, void*, string)\n' +
    '*** ??:?  PerformRequest(void*)\n' +
    '*** ??:?  PerformJSONRequest(void*)\n' +
    '*** ??:?  MakeOAuthRefreshRequest(string, string, string)\n' +
    '*** ??:?  XOAuth2TokenManager::partsForAccount(shared_ptr)\n' +
    '*** ??:?  MailUtils::configureSessionForAccount(mailcore::IMAPSession&, shared_ptr)\n' +
    '*** ??:?  runTestAuth(shared_ptr)\n' +
    '*** ??:?  main()\n' +
    '***\n' +
    '\n' +
    '/usr/share/mailspring/resources/app.asar.unpacked/mailsync: line 5: 25737 Aborted                 (core dumped) SASL_PATH="$SCRIPTPATH" LD_LIBRARY_PATH="$SCRIPTPATH;$LD_LIBRARY_PATH" "$SCRIPTPATH/mailsync.bin" "$@"\n'

Similarly, with Microsoft 365:

'*** Mailspring Sync \n' +
    '*** An exception occurred during program execution: \n' +
    `*** {"debuginfo":"https://login.microsoftonline.com/common/oauth2/v2.0/token","key":"Couldn't resolve host name","retryable":true,"what":"std::exception"}\n` +
    '***\n' +
    '\n' +
    'critical: \n' +
    '***\n' +
    '*** Mailspring Sync \n' +
    '*** An exception occurred during program execution: \n' +
    `*** {"debuginfo":"https://login.microsoftonline.com/common/oauth2/v2.0/token","key":"Couldn't resolve host name","retryable":true,"what":"std::exception"}\n` +
    '***\n' +
    '\n' +
    'critical: *** Stack trace (line numbers are approximate):\n' +
    '*** ??:?  ValidateRequestResp(CURLcode, void*, string)\n' +
    '*** ??:?  PerformRequest(void*)\n' +
    '*** ??:?  PerformJSONRequest(void*)\n' +
    '*** ??:?  MakeOAuthRefreshRequest(string, string, string)\n' +
    '*** ??:?  XOAuth2TokenManager::partsForAccount(shared_ptr)\n' +
    '*** ??:?  MailUtils::configureSessionForAccount(mailcore::IMAPSession&, shared_ptr)\n' +
    '*** ??:?  runTestAuth(shared_ptr)\n' +
    '*** ??:?  main()\n' +
    '***\n' +
    '\n' +
    'critical: *** Stack trace (line numbers are approximate):\n' +
    '*** ??:?  ValidateRequestResp(CURLcode, void*, string)\n' +
    '*** ??:?  PerformRequest(void*)\n' +
    '*** ??:?  PerformJSONRequest(void*)\n' +
    '*** ??:?  MakeOAuthRefreshRequest(string, string, string)\n' +
    '*** ??:?  XOAuth2TokenManager::partsForAccount(shared_ptr)\n' +
    '*** ??:?  MailUtils::configureSessionForAccount(mailcore::IMAPSession&, shared_ptr)\n' +
    '*** ??:?  runTestAuth(shared_ptr)\n' +
    '*** ??:?  main()\n' +
    '***\n' +
    '\n' +
    '/usr/share/mailspring/resources/app.asar.unpacked/mailsync: line 5: 26117 Aborted                 (core dumped) SASL_PATH="$SCRIPTPATH" LD_LIBRARY_PATH="$SCRIPTPATH;$LD_LIBRARY_PATH" "$SCRIPTPATH/mailsync.bin" "$@"\n'

Setup

  • OS and Version: EndeavourOS
  • Installation Method: AUR
  • Mailspring Version: 1.13.1-1
#2

The error “couldn’t resolve Hostname” states that there is something wrong with the DNS resolution. Are you in a network that needs special proxy settings?

#3

You’re right, it was a DNS problem :sweat_smile:

Thanks!