system
February 18, 2021, 12:28am
#1
Description
After starting Mailspring from dektop entry or shell there is no window coming up. I can see that it is running when looking at running processes.
I also read about some similar issues already reported over a year ago but could not find any current unsolved issues here on github.
Setup
OS and Version: Arch Linux, Kernel 5.1.3, Gnome
Mailspring Version: 1.6.1-aceed8e5
Additional Context
Update:
Update 2:
Gtk-Message: Failed to load module "canberra-gtk-module"
Gtk-Message: Failed to load module "canberra-gtk-module"
Running database migrations
App load time: 135ms
{"error":null}
I checked if canberra-gtk is installed on my system - it is:
~ î‚° sudo pacman -Qi libcanberra Wed 22 May 2019 10:01:30 PM CEST
Name : libcanberra
Version : 0.30+2+gc0620e4-2
Description : A small and lightweight implementation of the XDG Sound Theme Specification
Architecture : x86_64
URL : http://0pointer.de/lennart/projects/libcanberra
Licenses : LGPL
Groups : None
Provides : None
Depends On : libvorbis libltdl alsa-lib tdb sound-theme-freedesktop
Optional Deps : libcanberra-pulse: PulseAudio driver [installed]
libcanberra-gstreamer: GStreamer driver
Required By : brasero cheese evolution gnome-bluetooth gnome-color-manager gnome-disk-utility gnome-screenshot gsound gtk3 knotifications lib32-libcanberra libcanberra-pulse mutter steam-native-runtime
Optional For : thunderbird
Conflicts With : None
Replaces : None
Installed Size : 404.00 KiB
Packager : Evangelos Foutras <evangelos@foutrelis.com>
Build Date : Fri 09 Nov 2018 10:18:18 PM CET
Install Date : Sat 17 Nov 2018 12:36:50 PM CET
Install Reason : Installed as a dependency for another package
Install Script : No
Validated By : Signature
(Originally posted by buekera
bengotow
February 18, 2021, 12:29am
#2
Hey! This is super interesting–we haven’t seen any reports of this in a while and it looks like Mailspring is launching happily in the background (no exceptions or anything beneath the {error: null} line when you launch it).
Could you try running the app with Chromium’s GPU support disabled and extra logging by launching it like this? Maybe that will give a bit more info.
ELECTRON_ENABLE_LOGGING=true mailspring --disable-gpu
(Originally posted by bengotow
system
February 18, 2021, 12:29am
#3
I executed mailspring as adviced but still have no visible window.
[5421:0527/224423.815546:ERROR:gpu_process_transport_factory.cc(1017)] Lost UI shared context.
Running database migrations
App load time: 624ms
{"error":null}
[5421:0527/224426.056639:INFO:CONSOLE(16)] "Window load time: 736ms", source: file:///snap/mailspring/346/usr/share/mailspring/resources/app.asar/static/index.js (16)
[5421:0527/224426.056696:INFO:CONSOLE(16)] "Window load time: 736ms", source: file:///snap/mailspring/346/usr/share/mailspring/resources/app.asar/static/index.js (16)
The first line seems to indicate the issue.
I noticed that when looging in with a different, newly created, user mailspring suddenly displays correctly.
(Originally posted by buekera
system
February 18, 2021, 12:30am
#4
Just reproduced today. I had some problems with snapd systemd service running (mask errors) when I tried to install mailspring, and I had to reboot to get snapd systemd service running.
The first thing I did after rebooting and verifying snapd was running, was install the mailspring snap. I used the launcher to launch it, and got no visible window frame. I killed it, and then used the command line to launch it, and got the same errors reported above:
Gtk-Message: Failed to load module "canberra-gtk-module"
Gtk-Message: Failed to load module "canberra-gtk-module"
Running database migrations
App load time: 172ms
{"error":null}
I’m running Ubuntu 19.04. Hopefully some pertinent info to help:
GJS_DEBUG_TOPICS=JS ERROR;JS LOG
SSH_AUTH_SOCK=/run/user/1000/keyring/ssh
SESSION_MANAGER=local/chief-spectre:@/tmp/.ICE-unix/1843,unix/chief-spectre:/tmp/.ICE-unix/1843
GNOME_TERMINAL_SCREEN=/org/gnome/Terminal/screen/da2a83ab_ec89_478c_9f57_442da1519170
SSH_AGENT_PID=1955
XDG_CURRENT_DESKTOP=ubuntu:GNOME
LANG=en_US.UTF-8
DEFAULTS_PATH=/usr/share/gconf/ubuntu.default.path
IM_CONFIG_PHASE=2
PWD=/home/chief
QT_IM_MODULE=ibus
GPG_AGENT_INFO=/run/user/1000/gnupg/S.gpg-agent:0:1
USER=chief
GJS_DEBUG_OUTPUT=stderr
XDG_MENU_PREFIX=gnome-
DESKTOP_SESSION=ubuntu
HOME=/home/chief
QT4_IM_MODULE=xim
VTE_VERSION=5601
DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus
XDG_VTNR=2
XDG_SEAT=seat0
GTK_MODULES=gail:atk-bridge
XDG_DATA_DIRS=/usr/share/ubuntu:/home/chief/.local/share/flatpak/exports/share/:/var/lib/flatpak/exports/share/:/usr/local/share/:/usr/share/:/var/lib/snapd/desktop
GTK_IM_MODULE=ibus
XDG_SESSION_DESKTOP=ubuntu
XDG_CONFIG_DIRS=/etc/xdg/xdg-ubuntu:/etc/xdg
WINDOWPATH=2
GNOME_DESKTOP_SESSION_ID=this-is-deprecated
MANDATORY_PATH=/usr/share/gconf/ubuntu.mandatory.path
CLUTTER_IM_MODULE=xim
QT_ACCESSIBILITY=1
GNOME_TERMINAL_SERVICE=:1.75
PATH=/home/chief/.local/bin:/home/chief/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin
XDG_RUNTIME_DIR=/run/user/1000
XMODIFIERS=@im=ibus
XDG_SESSION_ID=2
XDG_SESSION_TYPE=x11
SHELL=/usr/bin/zsh
USERNAME=chief
GNOME_SHELL_SESSION_MODE=ubuntu
SHLVL=1
XAUTHORITY=/run/user/1000/gdm/Xauthority
COLORTERM=truecolor
XDG_SESSION_CLASS=user
TERM=xterm-256color
GDMSESSION=ubuntu
DISPLAY=:0
OLDPWD=/home/chief
ZSH=/home/chief/.oh-my-zsh
PAGER=less
LESS=-R
LSCOLORS=Gxfxcxdxbxegedabagacad
LS_COLORS=rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:mi=00:su=37;41:sg=30;43:ca=30;41:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arc=01;31:*.arj=01;31:*.taz=01;31:*.lha=01;31:*.lz4=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.tzo=01;31:*.t7z=01;31:*.zip=01;31:*.z=01;31:*.dz=01;31:*.gz=01;31:*.lrz=01;31:*.lz=01;31:*.lzo=01;31:*.xz=01;31:*.zst=01;31:*.tzst=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.war=01;31:*.ear=01;31:*.sar=01;31:*.rar=01;31:*.alz=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.cab=01;31:*.wim=01;31:*.swm=01;31:*.dwm=01;31:*.esd=01;31:*.jpg=01;35:*.jpeg=01;35:*.mjpg=01;35:*.mjpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.webm=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.m4a=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.oga=00;36:*.opus=00;36:*.spx=00;36:*.xspf=00;36:
LC_CTYPE=en_US.UTF-8
(Originally posted by LongLiveCHIEF
system
February 18, 2021, 12:31am
#5
I cannot use Snap as I get this issue.
(Originally posted by rhythmhq
system
February 18, 2021, 12:31am
#6
I had the same issue. It failed to display welcome window.
Edit: Same thing happens with Add account dialog
(Originally posted by damiankoper
Same issue.
1 Like