I had a issue with my email login so I deleted my email account and created new account using same login but after creating new account, Read receipts from the old email threads have been disappeared. Is there any way I can get back read receipts for those old email which I had sent before deleting account? Please advise.
It depends on whether the re-added account got the same internal ID. Read receipts (and snoozes, reminders, etc.) live on Mailspring’s servers keyed by your Mailspring ID plus an account ID, and that account ID is derived from the email address together with the IMAP/SMTP server and username.
- If you re-added the account with the same address and same server/login details, the ID is identical and the old receipts are re-downloaded automatically as the messages sync back - give it time to finish the initial sync and they should reappear on the old sent messages.
- If the login details changed (a different username or a different IMAP/SMTP server), the new account has a new ID and the old receipts are still filed under the old one. There isn’t a way in the app to re-attach them, so unfortunately they won’t come back on those older messages. New messages you send will track normally.