Still Can't add more email accounts

Service Issues
#1

For months I’ve been trying to add more accounts to my Mailspring email client & I keep getting this message. I am a Pro subscriber & have the latest version of Mailspring installed.

Pls someone help & finally address this.

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#2

Did you read the Article in the Popup? https://foundry376.zendesk.com/hc/en-us/articles/115001875571

#3

@JimmyLaslo I am sorry to hear that.

How many accounts have you registered in Mailspring? There is a limit based on how Windows handles secrets.

There may be additional information in the UI Logs. Can you please check and provide them here?

  1. Go to “Developer” > “Toggle Developer Tools”
  2. Chose the “Console” tab
  3. Press “Clear Console” (Ctrl + L)
  4. Reproduce the Issue
  5. Do a right click inside the console and click “Save as”
  6. Clear any personal information from the debug file that you now have created
  7. Attach the file here
#4

I have only 3 accounts. On my previous computer running Windows 10 I had 5 accounts without any problem. My new computer is running Windows 11 and this is where I have encountered the problem.

#5

Thank you for response. I have looked & since I only have 3 accounts added I seriously doubt I have reached the limit. I have emailed the address & unfortunately have never gotten a response.

#6

In my case i had this Message too after a big manjaro Update and after i read and Response to this Post. I had to start the keystorage from KDE Plasma.

#7

I hv same issue can’t add more than 2 O365 or gmail accounts, listed the issue 3 months back bu to no avail

1 Like
#8

What operating system are you using?

#9

I use manjaro Linux kde Plasma

#10

Thank you, I don’t believe KDE is available for Windows.

#11

yes thats right, but you can use some usefull applications

#12

Bonjour
aidez moi je n’arive toujours pas a rajouter d’autre boite mail le meme rapport d’erreure impossible d’enregistrer votre mot de pass aidez moi

#13

c’est quoi le KDE
merci
je suis debutante et je viens d’installer mailspring

#14

Hi all. I have multiple accounts connected to my Mailspring Professional instance.

1 - iCloud
1 - Fastmail
1 - Gmail Regular
1 - Google Workspace
1 - Fastmail
1 - MS 365

I am running latest version of Mailspring on Mac OS X.

I do not have anything of the authentication issues mentioned above.

As of this moment, I have only tested on Mac OS X. I am setting a Windows and Linux environments to test these issues as well.

Im going to try and work through other environments shortly.

Thanks!

1 Like
#15

I’m on win 11 and can’t add more than 2 O365 accounts.
I’m based in India and unable to make payment for pro as additional verification is required for cards in India that get declined by stripe. kindly resolve.

#16

It’s really bad that this problem still has not been fixed.

#17

Any luck trying on Windows yet?

#18

Using Win 11, and the issue is pending over 6 months now