The mail spring doesnt make sound when a new mail received

Help
1

Hi does anybody know that why mailspring? Doesn’t notify me with this sound when I receive a new email.even though the option has been checked as on

2

With “Play sound when receiving new mail” on, the sound is skipped in a handful of situations that are easy to hit without realising:

  • The message didn’t land in an Inbox — mail that a rule or server filter files elsewhere is silent, and so are messages from your own address (e.g. a test email you sent yourself).
  • The message is older than the app’s launch — Mailspring only plays the sound for mail that arrives while it’s running, not for mail it downloads on startup.
  • Your OS is in Do Not Disturb / Focus / Quiet Hours. Mailspring honours that and mutes both the toast and the sound; 1.17.4 and 1.18.0 tightened up this detection on Linux, Windows and newer macOS, so on old builds it could be wrong in either direction.
  • The sound is played by Mailspring itself, not by the OS notification system, so on Windows check that Mailspring isn’t turned down in the per-app volume mixer.

If none of those apply and you’re on a current build, tell me your OS and provider and I’ll dig further. Settings reference: Configuring your notifications — Mailspring Documentation