There is no email mailbox associated with this account

Help
1

Cannot login with Microsoft account.

What I have tried:

  • Office 365 login → logs in then error: “There is no email mailbox associated with this account.”

  • Outlook.com/Hotmail → same problem and same error “There is no email mailbox associated with this account.”

  • IMAP / SMTP (using account password) → Authentication Error - Check your username and password. (IMAP)

  • IMAP / SMTP (using app password) → Authentication Error - Check your username and password. (IMAP)

  • Disabled all alias for my account

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  • Disable and re-enable imap from account settings.

OS Fedora 43 (Linux you noob haha :slight_smile: )
App version: Tried flatpak, tried Fedora version, now I am trying on 1.16 (latest so far) RPM

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Adding another Microsoft hotmail email works fine. What’s the problem? Also Thunderbird works fine with all accounts.

I added screenshots for each one of the errors and settings, however your rules allows me to embd only 2.

Thanks, I am hoping to switch to this app, not sure why given that many problems for my main account logging in. Let’s see! Thanks again!

Error outlook: There is no email mailbox associated with this account
2

Any updates?? info?? This is my main email so it’s important, BlueMail is good and has the translate feature I need but don’t want to go away from opensource for now. So I am going to give it a little time to see if there is a solution for this. Hopefully there is a way to get this fix for all users soon.

3

This error means the Microsoft account doesn’t have an active Exchange mailbox provisioned, or IMAP access isn’t enabled. Things to check:

  • Personal accounts (@outlook.com, @hotmail.com): Log into outlook.live.com > Settings > View all Outlook settings > Mail > Sync email > enable “Let devices and apps use IMAP”
  • New accounts: A brand-new Microsoft account sometimes needs to be logged into Outlook on the web once before the mailbox is provisioned
  • Work/school accounts: Your IT admin needs to enable IMAP access in the Exchange admin center

If none of those apply, try removing and re-adding the account, or use manual IMAP setup with imap-mail.outlook.com (personal) or outlook.office365.com (work).