I don’t know where best to add this on the forum…
I’ve actually left Mailspring and gone back to Thunderbird for now. I only worked with Mailspring for about 6 weeks or so. After about the third week, I was so impressed that I paid for a subscription - the only thing I could tell that I needed is that I would not hit limitations on mail snoozing.
Since then, I’ve encountered countless bugs - all of which are reported by myself and other users across this forum. It’s got to a point where the application is just too disruptive to work with in a business environment.
But given that I and I am sure plenty of other members have paid for this software, then I would have expected quicker responses and attention to problems. Some of which have gone several months with no support now.
Fair enough, the core developers/owners are working on this around their full time job etc but then they shouldn’t be charging for a paid version in my opinion. It is riddled with bugs. I’d strongly suggest trying to raise some funding to give this some attention - the email client has massive potential, it’s one of the best I’ve used when it’s working / you don’t touch anything in it causing it to break.
So I have a paid subscription for software that I don’t even use. I’ve seen others that have given this a go and jumped ship. You’ve got an almost fantastic product but already building a poor reputation - many lost customers won’t return for years if at all.
You could probably even reach out and extend the development contributors - I don’t know but clearly something needs to be done as there are replies on serious bug reports every day, the longer you leave it, the less users you’ll have.
Make of that what you will but it would be nice if the right people sat up and took notice for the benefit of Mailspring and your current userbase.