What i don’t understand is that this issue is already surfacing since version 1.9.1 and 1.9.2, the latest version.
Why does it take so long for a fix?
I tried the above mentioned solution from @adawg as well, although with version 1.9.0. since this was the latest version before the syncing issues surfaced(if i’m correct…), but after a restart it got updated to the latest version, so that did not help either.
Maybe a good idea is to implement an option to disable automatic updates?
Having this very issue on 2/6 of my active Gmail accounts. The error started happening after changing the passowrd of the two accounts. It’s fixed by re-linking the accounts to Mailspring through the browser, but then happens again when the PC is restarted.
Well, although i liked mailspring, this syncing issue drives me crazy. Am gonna forget and move on for now.
And what is worse…it’s there already for quite some time
Even the previous version had this issue and when the latest version got pushed, the syncing issue was still there???
That part i really don’t get! I would expect if a newer version got pushed that at least that part was solved, but nope.
This issue only seems to happen on my work PC. On my home PC and laptop this doesn’t happen. I’ve tried re-installing but still doesn’t work on my work pc. how is this possible?
Anyone found a solution for this error? how to reach out to Mailspring team? Even for Mailspring Pro… This issue is occuring… Love mailspring this issue is seriously irritating…
I really like Mailspring but I experienced this problem as well. This unfortunately makes Mailspring unusable for the moment. If anyone is picking this issue up to fix it and needs more information to reproduce, do not hesitate to post here.
Until this is fixed I have to use another mail client.
Do you guys have any solution for this sync error?
I have subscribed to mailspring but i could not find any solution for this error. It is really frustrating. I would really appreciate if you could help on this one? i could not able to reach the support team as well. kindly point me to the right direction if you can…
Go to Credential Manager > Windows Credentials, and remove Mailspring Keys.
Reconnect your account(s).
I made a custom Mailspring-Sync build to debug token refresh logic, and noticed that the refresh token passed to Mailspring-Sync is not the most recent one. It seems to me that when a user reconnects an account, the credentials are not properly saved into Credential Vault on Windows. On a reboot Mailspring passes an old (and expired) refresh token to Mailspring-Sync, which causes it to fail to refresh the access token.
After I clear the credentials from Credential Vault, the problem seems to be fixed. I have no idea how to reproduce this issue (i.e. why credentials are not updated on reconnect), so I can’t really propose a fix. If someone can let me know under what condition the credential stored in Credential Vault become out of sync, I might be able to take a closer look.