Can confirm. Deleted empty drafts appear as empty threads in the trash bin and these empty cannot be removed from there (unless you rebuild all cache…).
When you drag these empty threads back into the inbox, completely random things start happening (e.g. other recent emails from the inbox suddenly disappear from the inbox and pop up in the trash; or other recent emails from the inbox turn into empty threads, causing data loss). So: don’t drag the empty threads from the trash into the inbox!
I confirm, that this is reproducible reliably in the latest release. I have a few infos to add:
This even happens for me if the draft e-mail has some content
The thread where tha draft e-mail is deleted is displayed in the Trash, whereas the draft e-mail seems to be completely deleted and does not appear in the thread that is displayed in the Trash
Cleaning the mailsync cache deletes the thread from the view in the Trash
The commands that are sent from the UI to the Mailsync Engine seem correct. Therefore this looks like it needs to be resolved inside the sync engine.
The email is not part of a thread of emails. It is 1 email.
The content of the email is not shown, also not when I restore it to the inbox.
When I restore the email to the inbox, then remove, the empty the trash, the email still remains in the trash.
Not being able to empty the trash emails persists. Using version 1.9.2 6e14dad1. I am able to delete all emails in my Gmail Trash. But, I cannot delete emails from my Network Solutions email box! The problem is bad, because once I pass the 950 trash email mark. The trash emails start going into my inbox. The only thing that I have found, that halfway works to somewhat empty the trash, is to reset the Cache. So if 400 of the 900 emails have gone from Trash to my In Box, and I reset my Cache, the number of emails in the trash is reduced drastically, but I still have to cleanup my In box. Hope we can resolve this soon. Happy to describe further.
This issue is the biggest gripe I have with mailspring as it happens quite regularly, at least once every day or two. I use it both on mac and linux and it happens on both platforms. I’m not sure whether it is because I use 10+ email accounts, but in any case, it is now very annoying from a user perspective.
The workaround fix is to find what account the “stuck” email in the trash belongs to, and then rebuild the cache of that account in settings. However, this really shouldn’t be the case after several years of people reporting the issue. I’ve been supporting mailspring with a pro subscription for a while now, hoping that my subscription would encourage more development. Unfortunately I haven’t seen this happen. When you couple that with the 24 - 48 hours of mailspring being completely unavailable due to the SSL issues recently on the server side, it has got me reconsidering my support.
I hope the devs pay attention to this. I really do think mailspring has the potential to be the best linux email client out there. It is literally 1 critical bug away from being “mostly” stable - at least from my perspective. It just seems like a terrible shame to have this huge bug unfixed after this amount of time.
