Hello @andreacoyotzi, I apologize that this happened when trying my solution I suggest a complete reinstall of Mailspring at this point…
However, here’s a slight word of caution
Yes, I’ve tried uninstalling Mailspring by myself to see if the uninstalling solution I gave you will work, of course, it worked for me without loosing your data, but again, this is my solution, it worked for me, on my computer, and I hope it will work for you too, but if not, I’ll be sorry to tell you you’re on your own at this point… Let’s hope not and keep finger crossed!
Uninstalling
First of all, try to uninstall Mailspring using by going to your Windows Settings, selecting Mailspring, and clicking uninstall, I do not expect this to work, but if it does, you can reinstall the version 1.9.2 of Mailspring!
If this didn’t worked, here’s what I’ve done:
- Do
Windows+R
, and type %LocalAppData%/Mailspring
- Delete EVERYTHING in this folder
- Try opening Mailspring using Windows Search bar, an error should be raised, telling Mailspring couldn’t be found, close this message. If you do not have this message, it is most probably that your Mailspring instance is installed somewhere else I am unaware of.
- Install Mailspring, see below
Yes, there will still be some files at %AppData%/Mailspring
, but these contain your settings, config, etc… Better leave it there.
Installing 1.9.2
You can check this page and grab MailspringSetup.exe
if you’re on Windows, or Mailspring.dmg
for Mac (I doubt you’re using Linux) - Release 1.9.2 · Foundry376/Mailspring · GitHub
This will install Mailspring again, on what I consider to be the today’s stable version of the app. Of course, after the app open, ignore the update (The app will download the update but not install it, leaving you on 1.9.2)
I hope the best for you, and wish everything will work just fine Good luck!